Global Breaking News - Sunday, April 28, 2024

Policy Explanation and Denial of Request

Dear

While we wish that we could accommodate your request, it has been a long standing policy
of this company to sell direct and not through wholesalers.
* while = ~이긴 하지만, ~에도 불구하고/ accommodate = (요구 등에) 부응하다, 협조하다   
* long-standing policy = 오랫동안 고수해온 정책/ sell direct = 직매하다/ wholesaler = 도매업자

We certainly appreciate the interest you have shown in our products, and wish you well in your enterprise.
Should our policy change, we will keep your name on file, and notify you of our intentions.
* appreciate = 고마워하다; 환영하다/ keep ~ on file = ~에 관한 정보를 철해(파일로) 보관하다
* notify (sb of ~/ sth to sb) = 알리다[통고/통지하다]

Again, thank you for your kind thoughts of our company.