Offer to Special Order Merchandise Not in Stock
Dear
After checking with all of our other stores in the area, I regret to inform you that
I have been unable to locate another (item requested) for you.
* check with ~ = ~와 상담하다; ~에게 문의[조회]하다; ~와 대조하다
* regret to do ~ = ~하게 되어 유감스럽다/ locate = ~의 위치를 찾아내다
If you would like me to place a special order, I would be most happy to do so.
Normally, it takes between four to six weeks to receive merchandise ordered in this manner.
If this is your desire, please call me at your convenience at (telephone and extension).
* place an order (with A for B) = (A에게 B를) 주문하다/ in this manner = 이런 식으로
* at one's convenience = 편한 때에/ extension = 내선, 구내전화
On behalf of (name of firm) I would like to thank you for shopping at our store and
if there is any way that we can be of further assistance to you, please let us know.
* on behalf of ~ = ~을 대신[대표]하여/ be of (further) assistance to ~ = ~에게 (더/추가의) 도움이 되다
