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Dear
Our credit department has notified me that your account
is past due. You are one of our preferred customers
and therefore we want to offer any assistance we can.
* past due = 기일을 넘긴/ preferred customer = 우수 고객
We know that most overdue balances result from clerical
errors. However, should you require additional time to settle
your balance, please feel free to give us a call. I will see to it
that you are granted an additional (___) days in which to pay
your account balance.
* overdue balance = 연체액/ clerical error = 잘못 쓴 것, 오기(誤記)
* see to it that ~ = 반드시 ~ 하도록 (조처)하다
We value your business, and sincerely hope that this gesture
will be of some help. Thank you for your kind consideration,
and we look forward to seeing you soon.
* gesture = 표시(표현)/ look forward to ~ = ~을 고대(기대)하다
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